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General Information

We ship worldwide via Canada Post.

All packages are sent from our mailing address:

28 Shiner Drive
Richmond Hill, Ontario
L4E 0C3

Shipping costs are calculated based on the product weight and the destination of the order. Shipping rates will be displayed during the checkout process. Orders are processed and shipped within one-two business days, if all items are in stock. You will receive a shipping confirmation email when your order leaves our warehouse. If you select a trackable method of shipping, tracking number will be sent to you in shipping confirmation email.

Please be advised

Orders without a valid e-mail address will not be processed.

Gvello Stitch is not responsible for undelivered merchandise due to incorrect address information provided by purchaser or misdirection by the carrier.

Certain shipping methods may not be available for some locations.

Gvello Stitch accepts no responsibility or liability for undelivered merchandise if you select a shipping method which does not include tracking number.

International Shipping Services

Items ordered for delivery outside of the Canada may be subject to import duties and/or additional taxes or expenses. You are responsible for payment of any such duties and/or additional taxes. Unfortunately, we have no control over these charges and cannot predict their amount. We recommend contacting your local customs office or taxation authority for more information before placing your order.

Discounts on shipping

We offer flat discounts on shipping costs depending on subtotal amount of the order.

The discount will be automatically applied and shipping prices will be shown with the discount.

Subtotal Order Amount greater or equal to: Discount:
$40 $3
$50 $5
$75 $8
$100 $12
$150 $16
$200 $20
$300 $30
$400 $35
$500 $40

Please note that Gvello Stitch reserves the right to cancel any order due to no stock or information errors.


Delivery option Tracking Delivery time
Priority Worldwide USA Yes Fastest
Xpresspost USA Yes ...
Expedited US Business Yes ...
Tracked Packet - USA Yes ...
Small Packets Air N/A Slowest
    Actual time varies by state


Delivery option Tracking Delivery time
Priority Yes Fastest
Xpresspost Yes ...
Expedited Yes ...
Regular Yes Slowest
Actual time varies by province


Delivery option Tracking Delivery time
Priority Worldwide INTL Yes Fastest
XPressPost International Yes ...
Tracked Packet - International Yes ...
Parcel Air N/A ...
Small Packets Air N/A ...
Parcel Surface N/A ...
Small Packets Surface N/A Slowest
    Actual time varies by country

If you have any question please contact us.