I just wanted to let you know how happy I am that I found your site. I've been wanting to get back into cross-stitch for a while, and have ordered from a couple different places, US and Canada, but the shipping has been very delayed. So I was very pleasantly surprised that you had shipped my order only 5 hours after I ordered it on a Sunday no less! I got them on Wednesday and I'm happily working away :) Also, I really love the designs I'm seeing from Riolis and other European designers and I look forward to ordering more. Thank you for the little gifts as well. All the best to you!
AB, Canada, 2021-03-06
I want to tell you how pleased with my purchase. I ordered 2 small cross stitch kits by the designer Sidorova Svetlana. The directions were easy to follow, the colors were vibrant, and there was ample thread included which is not always the case. Your company packaged the order extremely well and the delivery time was excellent-within 1 week from Canada to the US. I definitely will look at your website first for my next stitching project. Thank you!
Massachusetts, USA, 2020-07-26
I just wanted to say thank you for the speedy delivery of my new kits. They are so beautiful ! I’m so happy that I found you. Also, thank you for the gifts you sent. I love the catalogue from Magic Needle; I need to order some of their kits. Thank you kindly.
AB, Canada, 2020-06-06
I just registered on your website and as I was searching around I found a project that
I like even better for a wedding gift, and that won't require me to figure out different thread colors. I just ordered the Riolis cross stitch photo panel from your store.
My friends can use it to frame their wedding photo. Then, I found another really
beautiful item to make for myself and ordered that, too. I really do appreciate your quick response and your help. You can be sure your site will be the first one I look at for projects in the future.
FL, USA, 2020-01-15
Just received my order and the kit is absolutely perfect. I also love the free gift too. I can't thank you enough for everything you do for me. I love riolis and their kits their artists and their thread. And I love the service I always get when I order from gvello. Thanks again.
Unites States of America, 2017-04-20
Just want to thank you for the quick service. The Secret Stitch Along kit arrived today in the mail. I am already a member of the Facebook group page and look forward to starting this kit in two weeks. This is my first time doing a secret stitch along and am looking forward to it. So glad there is a Canadian distributor and thank you again!
Just letting you know that the package finally arrived and I am so pleased! It was well worth to wait, the kits are beatiful and are sure to keep me busy for a number of months. Thank you so much for your fantastic service :)
New Zealand, 2016-06-22
The package arrived today and I am so happy Your service is excellent and I will be ordering from you again. Thank you.
United States of America, South Carolina, 2015-11-16
I do appreciate all of your help...A+ customer service!
Unites States of America, 2015-11-08
I thank you very much for your information and appreciate your assistance. I just recently discovered your site and I'm impressed with your service. I will be placing future orders and have already told my friends about you.
Keep up the good work.
Today I received my order, thankfully it was all fine. I really want to thank you for letting me know how long will take the order to come. Also, I appreciated very much your communication with me and your willing to help me and insure me that everything is under control and nothing bad is going on. I opened the parcel and when I saw the samplers I was very surprised by their quantity and their vivid colors.They were really gorgeous. I am very satisfied with your products and your whole service. I will order from your store again in a short time.Thank you very much for all.
Hi there, This is just to let you know that my Luca S Cross Stitch kit "The Oak Grove" arrived safely today. Thank you very much for the quick service. Everything was very well wrapped as well. The kit is absolutely fabulous and I can't wait to start stitching. Thanks again and I will certainly be ordering some more things in the future!!! All the best from the UK, Astrid
United Kingdom, 2015-02-14
Thank you so very much for the cross stitch kit I ordered! I received it today. Its great that you have such fast service! I will be sure to tell my friends about you! Thank you again!
Thank you so much for all your efforts on my behalf. I have just completed payment for these two kits and some needles. Your customer service is fabulous!!!!!
Thank you so much for the kits I got them already and they are very nice.
Hello...just wanted to write and tell you I have received my order and I am very happy with the kits and the quick service... your web site is very user friendly and the variety of designs is exceptional... please keep up the good work,I will be back...thank you.
Just received the "Tenderness" cross stitch. I am VERY IMPRESSED with the quality of your service and the speed with which you responded to my question and shipped what I ordered. I will certainly order from you again. I am looking forward to beginning this cross stitch. Thank you.
United States of America, 2013-08-30
Oh, you are so wonderful to respond so quickly. I have already given your website to my friend who also cross stitches. I'm so thrilled that I happened upon your website. I'm lusting after many kits! Can't wait to get it! All the best.
I received my order today, and thank you so much for your professionalism, quality, and service. Things could not have gone better, and we are thrilled with what we have received. WE WILL BE BACK. Thank you again.
United States of America, 2013-06-10
I've just received my order today! Your Gvello Stitch Team has great collections of cross sticthes. Once I finish these, I will definately come back to you. Thank you for your assistance.
Wanted to say many thanks, I have received the parcel yesterday afternoon. Great service!
I got the 18ct sample on Friday in the mail. Thank you so much for sending it. The cloth looks great, I am quite impressed.
Canada, BC, 2012-04-11
I am just writing to tell you that i have now received the cross stitch pattern I ordered from you. I would also like to say thank you for your service. You have been very quick to respond every time i have contacted you, and you have given me all the additional information i asked for in my e-mails. Very good service!
I am letting you know that I received my cross stitch in the mail today. Thank you for your professional service and prompt replies to my emails. I am very happy! Thank you again,