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Shipping
General Information We ship worldwide via Canada Post. The shipping cost is based on the subtotal purchase amount. Orders are processed and shipped within one-two business days if all items are in stock.
International Shipping Services We offer Express and Standard shipping services for our international orders. Duties and taxes are not reflected in our prices. Once an international order is submitted on the website, we are no longer able to modify the order.
Discounts on shipping
We offer flat discounts on shipping depending on Subtotal amount * of the order:
* Subtotal Amount - the amount after promotion discount on a product
Orders without a valid e-mail address will not be processed. Gvellostitch is not responsible for undelivered merchandise due to incorrect address information input by purchaser or misdirection by the carrier. Certain shipping methods may not be available for some locations. Gvellostitch accepts no responsibility or liability for undelivered merchandise if you select a shipping method which does not include tracking number.
Our Return Policy
If you are choosing to return an item because you've changed your mind, shipping will be at your expense. Returned items, for any reason other than our mistake, are subject to a 5% restocking fee.
We are not responsible for merchandise returned that is lost in transit. It is recommended that you choose to return your items with a method that provides you with a tracking number to ensure successful return delivery.
IMPORTANT INFORMATION
Please note that Gvello Stitch Inc reserves the right to cancel any order due to no stock or information errors.
If you have any question please contact us. |
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